Privacy Policy

Last updated: March 1, 2024

1. Introduction

Brownout Audio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal information (name, email address, phone number)
  • Payment information (processed securely through our payment processor)
  • Device and usage information (IP address, browser type, operating system)
  • Preset data and user contributions to our community library

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and updates
  • Respond to your customer service requests
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Maintain the community preset library

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations
  • Payment processors to complete transactions
  • Law enforcement when required by law

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: jon@brownoutaud.io
Address: 2186 Mailand Road E., Saint Paul, Minnesota 55119